LAHAA POLICIES & CUSTOMER SUPPORT

 

DAMAGES

If your purchase arrives damaged, you must contact us within 48 hours of the delivery of your product, with pictures that clearly show the damage to the product. After 48 hours the item is considered final sale. 

If for any reason you are not happy with your purchase, you must contact us to initiate the return of your merchandise within 7 days of the delivery of your product.

 

After 7 days from the point of delivery, no returns or exchanges shall be accepted a store credit ONLY. 

Please email info@lahaascloset.com to request to return

All items must be returned in their original condition (unworn, unaltered) with the tags attached.

Items that do not meet the criteria will be denied and returned to sender.

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Non-Returnable Items: Earrings, Sunglasses, LAHAA Tees

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We are not responsible for packages mailed to us; we suggest that you use a traceable and insured mail service. Please allow up to 2 weeks from the time you mail your order for the return or exchange to be processed. 

 

SHIPPING AND DELIVERY

*All items will be shipped within 1-3 business days from the receipt of payment, excluding holidays.

We are not responsible for unexpected shipping delays caused by circumstances related to the courier itself or unfavorable weather. 

*All Domestic orders ship USPS first class or USPS priority.

*Orders are fulfilled Monday-Friday. Please allow 1-3 business days for your order to be processed. 

*During sales and holidays ex: Black Friday Please allow up to 5 business days for your order to be shipped.

*You will receive tracking information the day your order is shipped. Please allow 24 hours for your tracking information to update.

*Please exclude processing time when calculating your packages date of arrival. Delivery time starts 24 hours after your tracking information is received. 

*We are only able to ship to the address provided during checkout.